: Reach out to the software provider's customer support team. They can verify if your license key is valid, if there are known issues, or if you need to update your software version.
The support specialist provided John with a temporary solution. She gave him a new license key that would work for a limited time, until they could resolve the IP address issue. John applied the new key, and to his relief, the JVSG tools came back online. jvsg license key fixed