On the login screen of your DVR, click on "Forget Password" .
Please verify that the connection port is set to the default port 9008, you should be able to control it. www.hisharp.com FAQ - Support | HI SHARP INTELLIGENCE
This method is . One wrong command can brick the DVR.
Send this image, along with your device's Model Number and Serial Number , to your regional distributor or directly to Hi Sharp support at sales@hisharp.com.tw .
Firmware reflash (last resort):
If you cannot access the software menu, a hardware reset may be necessary. This requires opening the DVR casing.

On the login screen of your DVR, click on "Forget Password" .
Please verify that the connection port is set to the default port 9008, you should be able to control it. www.hisharp.com FAQ - Support | HI SHARP INTELLIGENCE hi sharp dvr reset password fix
This method is . One wrong command can brick the DVR. On the login screen of your DVR, click on "Forget Password"
Send this image, along with your device's Model Number and Serial Number , to your regional distributor or directly to Hi Sharp support at sales@hisharp.com.tw . hi sharp dvr reset password fix
Firmware reflash (last resort):
If you cannot access the software menu, a hardware reset may be necessary. This requires opening the DVR casing.