Getting stuck on the "Just a moment" screen in ExpressVPN is a common technical hiccup,
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Connection & protocol changes
The most frequent cause for this screen to linger is a conflict between the VPN and the local network environment. ExpressVPN uses a proprietary protocol called Lightway, alongside traditional protocols like OpenVPN and IKEv2. If a local firewall, antivirus software, or an Internet Service Provider (ISP) is aggressively filtering UDP or TCP traffic, the "Just a Moment" screen acts as a visual placeholder while the app repeatedly tries to "handshake" with the remote server. When these packets are dropped or blocked, the app cannot move past the initialization phase, resulting in a stall. Getting stuck on the "Just a moment" screen
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