Officially, ZKTeco provides a proprietary utility called the (also known as ZKResetTool.exe or ResetAdminPassword.exe ). This software is designed to connect to the device via RS232, RS485, Ethernet, or USB and force a reset of the administrator credentials back to factory defaults without deleting user fingerprints, face templates, or attendance logs.
For a visual walkthrough on how to clear admin privileges using the software interface: Reset Admin password for ZKAccess 3.5.2 ZKTIME TUTOS YouTube• Aug 18, 2022 download zkteco password reset tool repack
If the device is under warranty, contact an authorized ZKTeco dealer first. They have legitimate reset tools and can often perform the reset remotely without voiding your warranty. Officially, ZKTeco provides a proprietary utility called the