Look for a tool specifically labeled “Canon MG2500 series service tool” or “STV700_v4720.exe.” Do not use tools designed for older models (MP series) or professional photo printers.
: Press and hold the Resume/Stop button (triangle icon) .
: In the "Clear Ink Counter" section, select "Main" and click Test Print
Resetting the counter with the service tool does not physically empty the sponge. It only tells the printer’s brain that the sponge is new. You must physically clean or replace the absorber pad later to avoid ink leaking inside your printer.
Once the printer is in Service Mode, connect it to your PC via (Wi-Fi will not work for this process). Version : Use a compatible version of the tool, such as or newer (e.g., ).